Privacy Policy - Beat Load Shedding with Reliable Power Solutions

At Solar Power Space, we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Website.

1. Information We Collect

When you register or shop on our Website, we may request personal information, which may include:

Full name and surname
Email address
Physical address
Gender
Mobile number
Date of birth

You may also choose to provide us with additional information. In doing so, you agree to provide accurate, current, and truthful details, and not misrepresent your identity.

2. How We Use Your Information

We will not use your personal information without your consent, except as outlined below. Your data may be used to:

Process, manage, and deliver your orders
Contact you about current or new goods and services (unless you opt out of marketing communications)
Inform you about promotions, special offers, or competitions
Improve your shopping experience by analysing browsing and purchase behaviour

3. Sharing of Personal Information

We may disclose your information only in the following circumstances:

To employees or service providers who assist with order processing, delivery, or communication
To affiliates, partners, or divisions for marketing purposes (unless you opt out)
To law enforcement or fraud detection agencies when required by law
To service providers under contract with us (e.g., technology or fraud prevention services)
To suppliers for product warranty or support purposes
To Third Party Sellers (limited to your email address) for invoicing purposes

We will never sell or rent your information to third parties.

4. Legal Obligations

We may disclose your personal information if required by law, court order, subpoena, or to protect our rights and property. In cases of suspected fraud, relevant information may be provided to investigators.

5. Security & Confidentiality

We take all reasonable measures to protect your personal data. This includes:

Technical and organisational safeguards against loss, damage, or unauthorised access
Ensuring employees, affiliates, and service providers are bound by confidentiality agreements
Providing you access to update or correct your details
Immediate notification if we become aware of unauthorised use or disclosure

6. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes outlined, unless longer retention is required by law.

7. Reviews & Ratings

If you post a review or rating on our Website:

Only your first name will be displayed publicly (not your surname or contact details)
By submitting a review, you grant us permission to use it on our Website, newsletters, or other marketing material

8. Cookies

Our Website uses “cookies” to:

Recognise repeat visitors
Improve functionality and user experience
Analyse browsing behaviour and compile usage statistics
Display targeted advertising

Cookies do not personally identify you. You may disable cookies in your browser, but some Website features may not function correctly. By continuing to use our Website without disabling cookies, you consent to our use of cookies.

9. Changes to this Policy

We may update this Privacy Policy at any time. Updates will be posted on the Website, and continued use of the Website will constitute acceptance of the revised terms.

10. Electronic Communications

By visiting our Website or contacting us electronically, you consent to receiving communications from Solar Power Space and its affiliates in accordance with this Privacy Policy.